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    Pet Microchip Registration Help Center

    Make a Payment 


    Accounts without current payment or accounts due in
    the month of JANUARY are set to expire in:

    Please submit your payment using the location options below. We will use your email address to link your payment to your account.

    Australia Canada United Kingdom United States Search National Database

    Here, you can request a simple invoice to be sent to you.

    Request an Invoice
    Account Changes 

    Make changes to your pet's account or add a photo?

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    Locate My Pet's Page  

    Search The National Database

    If you would like to view your account online, please click the button below and enter your microchip number.
    Remember: Microchip numbers do not contain the letters I or O but may contain the numbers ONE and ZERO instead. Enter only microchip numbers with no *asterisk -hyphens  spaces, words or commas. Microchip numbers are likely to contain 9, 10, or 15 characters.

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    Request a Refund 

    Remove Pet or Request a Refund

    If you desire a refund within 30 days of your registration date, the fastest way is by completing the form below. You are also welcome to contact our credit card processor, PayPal. We will remove your information from the National Database and process your refund.

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    General Questions 

    Other General Questions

    If you have any other questions or concerns. Customer service will respond within 1 business day.

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